Contact information

Contact Carbon Court

Carbon Court is operated by DTC House.

Customer care email: ecom@dtc-house.com
Typical response time: within 5 hours.

For order support, include your order number and the email address used at checkout. For a damaged, defective, or incorrect item, include clear photos or video so we can review the issue promptly.

Business contact address:
Gate 5, Warehouse No. 5, Northwest Gate of Yiju City, Chengbei Road, Chengqu District, Shanwei City, Guangdong Province, China.

Important: This business contact address is not automatically an authorized return address. Do not send returns without contacting us first. Approved returns must follow the instructions issued by our customer care team.